You will not receive mobile notifications while using JANDI on your PC.
If you do not receive any mobile notifications even after you shut down your PC, please follow the steps below to see if the problem is resolved !
1 ) Check JANDI App Push Notifications
Go to the more [...] tab - [Push Notification]
Android : [Push Notifications] - [All Chats / Chats with Notifications On]
iOS : Turn [Notifications] on.
2 ) Notifications Settings per Device
Android : Settings > Notifications > App Notifications > JANDI > Allow Notifications
*You may not receive notifications if JANDI is in power saving mode due to battery optimization and vaccine apps. Go to [Settings] - [Power Saving Exclusions] - Add [JANDI]
iOS : Settings > JANDI > Notifications > Allow Notifications
3 ) What if I am still having trouble receiving notifications?
Select [=] on the upper left - [Clear Cache] - Restart App
✔ Clearing the cache does not affect app data at all.
Sign In Again
Go to the more [...] tab on the lower right - [Settings] on the upper right - Sign Out - Sign in again
After deleting the app, go to the app store and install the latest version of JANDI.
If you continue to have issues, please get in touch with us through [Live Support].
🔎Frequently Asked Questions
The following is the FAQ for the top three frequently asked questions regarding mobile notifications.
Q. Can I stop receiving notifications after work hours?
Q. I want notifications from particular chats.
Q. Can I customize the notification sound?