Currently we do not provide any backup services for messages or entire files.
The reason is to prevent documents or materials from being leaked either by mistake or malicious attempts.
JANDI is a Cloud based software service. All messages and files shared on JANDI are encrypted and saved to Amazon Web Server (AWS), and will be preserved permanently unless the member who uploaded themor Team Admin deletes them by themselves.
All users can open messages and files after logging in and accessing into JANDI Team, therefore we do not provide any backup features. If you are concerned with files or messages being opened after deactivating JANDI Team on paid plan, please save necessary files/messages individually in advance.
We ask for your understanding on not providing the service you have asked for.
If you have any other requests, please let us know.