If you can’t remember your password, select the [forgot your password?] button.
- Once you click the [Forgot your password?] button, type in the email you registered in JANDI so we can send the password reset email.
- Click the link in the email we have sent you, and choose a new password.
- After you are done changing the password, log in to JANDI with your new password.
* If you've followed the steps above and have yet to receive a password reset email from JANDI, first be sure to check all the tabs, folders, and spam filters in your inbox. Still not there? Email us right away(firstname.lastname@example.org)
Note that you must be able to access the email address associated with your JANDI account to reset your password. Team Administrators can’t change or reset passwords for members of their team.
If you received this message, this usually means one thing.
There's a mistake in your email address. It could be a typo or the wrong email address. Double-check that it's the same email you used to sign up for your JANDI.