Members in JANDI can be divided into two big groups: Members and Associates.
Access rights – Members can freely access all public Topics and content.
Profile viewing – Members can freely view the profiles of other members.
Role – All Members can be assigned as a Team Owner or Team Admin.
Associates are invited via the "Guest Invite" feature, intended for external collaborators.
example: interns, part-time staff, partner/vendor employees, brand ambassadors, external directors, etc.
Access restrictions - Associates can only access the topics to which they were invited and content shared directly with them.
Topic restrictions – Associates can join up to 5 Topics. (1:1 and group chats are not included in this count.)
Chatting restrictions – Associates cannot initiate conversations. (Chats are created only after a Member sends the first message.)
Drive restrictions – Files shared in JANDI Drive are not visible to Associates.
Video call restrictions – Associates cannot initiate video calls. (They can join calls that are already in progress.)
Profile viewing restrictions – Associates can only view members of the chat rooms they are currently in via the org chart.
Associate → Member: Allowed
Member → Associate: Not allowed
(The Member must leave the team and be re-invited as an Associate.)
(How to Dismiss a Member / How to Invite a member)
<Examples>
Q: We have 15 Members in our team. Our team is using the Premium plan. How many Associates can we invite for free?
A: The Premium plan allows you to invite ten more Associates in addition to the number of Members in your team for free. Therefore, the math goes as follows:
15 Members + 10 = 25. You can invite a maximum of 25 Associates to your team for free.
Q: I am using a Free plan. We have 40 Members on our team. How many Associates can I invite?
A: The Free plan allows you to invite up to 10 Associates, no matter how many Members you have in your team. If you wish to invite more than 10 Associates, please consider upgrading your plan.