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Status change (owner / admin / membership status, block / dismiss)

2024-10-28

If there have been any personnal changes in your team, the Team Admin can go to [Admin Menu] to switch a member to a Team Admin, transfer team ownership, block, or dismiss a member.

1. Select the [≡] icon on the upper right corner of your PC or Web JANDI and go to [Admin Menu]

2. Go to the [Member Management] tab, select the member you wish to change the membership status by selecting the box next to the member name. Then, the [Edit Selection] button above will be activated.

*On your Mobile JANDI, select the select the [More...] tab. Then you can access the [Admin settings] > [Organization Management]

*If your Organization Management settings are on, go to [Admin Menu] - [Organization Management] - [Member Management].

3. Select [Edit Selection] and choose the changes you want to make to the member’s status.

  • Only the team owner can transfer ownership rights.

    (If direct transfer is not possible due to issues like the team owner's departure, please contact us through [1:1 Inquiry].)

  • The Free Plan does not allow for separate team administrator designations.

    Paid plans allow you to designate multiple team administrators.

  • You can change an associate member to a full member, but changing a full member to an associate member is not possible.

    You need to remove the full member and then reinvite them as an associate member.

  • [Block Member]

    The member remains affiliated with the team but their access rights are blocked. When unblocked, they can access the team again.

    However, when blocked, they are removed from all chat rooms and must rejoin them after being unblocked.

    Messages and files left by the member in chat rooms are preserved even after blocking.

  • [Dismiss from Team]

    The member is dismissed from the team, and even if reinvited, previous history cannot be viewed.

    A withdrawn member's account cannot be restored, so please decide carefully.

    Messages and files left by the member in chat rooms are preserved even after dismiss.