[08.08.2024] Changes in the Free plan policy

The Free Plan policy is scheduled to change starting August 8, 2024.

✅ Changes in the Policy

	Before	After
Team Storage	5GB	3GB
File and Message Search	within the last year	within the last 90 days

✅ New Policy Q&A

1. When will the new policy be effective?

: The changed policy will be effective starting Thursday, August 8, 2024.

2. What happens after August 8 if our team has already used more than 3GB of storage?

: If your team has used more than 3GB of storage, you cannot upload additional files after August 8. (You can still exchange messages)

3. On August 7, the team's storage was less than 3GB, but on August 8, it exceeded 3GB, and we cannot upload more files. Why is that?

: It takes approximately 24 hours for the storage to be updated after you upload a file. If your team's storage is almost 3GB approaching August 8, please make room in advance.

Example)

- August 7: Total storage is 2.9GB, and you upload a 1GB file

- August 8: Total storage is 3.9GB and you can't upload additional files

3-1. How can I free up storage?

: You can free up storage by deleting files and topics or upgrading to a paid plan for more storage.

*Please refer to the following article for more information on the new policy. How to Secure More Storage (Storage Q&A)

4. What about the data before 90 days ago?

: The data remains. Although you can only view the data within the past 90 days, the data has not been deleted. If you upgrade to a paid plan, you can view all of your past data anytime.

5. How do you define 90 days?

: It is 90 days ago based on the date 'today.'