<PC/Web>

  • Click the [=] icon on the upper right corner and select [Go to JANDI account home]. Then select [Account settings].

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[How to Deactivate the Authenticator App]

1. Click [Two-factor authentication] and select [Disable].

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2. Enter your JANDI account password, and click [Confirm].

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3. Type in the 6-digit verification code generated from the mobile OTP, and select [Disable].

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4. The two-factor authentication has been deactivated.

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  • Once you disable the two-factor authentication, you will receive a notification email.

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[How to Deactivate Email Verification]

1. Click [Two-factor authentication] and select [Disable].

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2. Enter your JANDI account password, and click [Confirm].

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3. Type in the 6-digit verification code sent to your email, and select [Disable].

  • JANDI will send the verification code to your primary email address registered in JANDI.

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  • The verification code to disable the two-factor authentication feature will be sent to your email.

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4. The two-factor authentication has been deactivated.

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  • Once you disable the two-factor authentication, you will receive a notification email.

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<Mobile>

  • Go to the more [...] icon at the lower right corner of the mobile app. Select your account on the top and tap [Set up two-factor authentication].

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[How to Disable the Authenticator App]

1. Go to Two-factor authentication and select [Disable] next to Authenticator app. Type in your JANDI account password and select [Confirm].

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2. Type in the 6-digit verification code generated from the mobile OTP and select [Disable].

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[How to Disable Email Verification]

1. Go to Two-factor authentication and select [Disable] next to Email verification. Type in your JANDI account password and select [Confirm].

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2. Type in the 6-digit verification code sent to your email address and select [Disable].

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  • If you disable both verifications, you will be logged out from all devices except for your current device.

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