Do you feel like your JANDI app is slower or having connection problems?

<PC App>

Then please go to your taskbar, and find the JANDI icon on the system tray. Right click the JANDI icon and click [Reset App Data]. Relaunch your JANDI app and see if your problem has been solved.

​​If you are using a Mac, go to the upper right corner of your Mac screen and select the JANDI icon in the menu bar. Right click the icon and select [Reset App Data].

​<Mobile App>

Go to the menu [≡] icon on the upper left corner of your JANDI app, and select [Clear Cache] to get rid of unnecessary data from your app.

*Please keep in mind that even when you Clear Cache, it will not affect your JANDI messages and files. If you are still experiencing trouble in your JANDI app, please reach us by [Live Support] and we will be glad to help you!